Common Questions
Reference Photos
We typically require 3-5 reference photos to capture the essence of your subject. These can be from any era, as we focus on the story and the feeling of the moment rather than a single specific image.
Combining People
Yes, we are very happy to combine people from different photos. We believe that a portrait should tell a complete story, and bringing together different moments can create a powerful and unique narrative.
Process Timeline
The process typically takes 6-8 weeks. This includes the initial consultation, the creation of the illustration, the final review and printing stages before your heirloom is delivered. Express orders are welcome but availability is limited to schedule capacity.
Artwork Sizes
The size you choose will depend on the intended presentation and the space where the portrait will be displayed. We can work with your vendor on custom sizing as well. We offer our Australian clients a printed range of sizes from intimate A5 to large-scale A2. We currently do not ship internationally so all international orders will be limited to digital delivery only.
Printed vs Digital
We provide both digital files and high-quality printed heirlooms. The digital version is perfect for sharing and printing at home, while the printed version is a tactile, museum-quality piece.
Revisions & Privacy
We offer a limited number of revisions to ensure the final piece honours the brief. All personal details, reference photos and story elements are kept strictly confidential to protect your privacy.